INTERCONTINENTAL SHANGHAI RUIJIN BY IHG - DOWNTOWN HISTORIC ICONIC GARDEN HOTEL, Shanghai – A Smart Stay in the City
208US$
Reserve directly with us
Up to 10% cheaper
than with Booking.com
Key details
About the Hotel
No. 118 Ruijin Er Road,
Shanghai,
China,
200020,
Shanghai Municipality
Historic Luxury Accommodations
InterContinental Shanghai Ruijin features 221 guestrooms, including suites with walk-in closets and large bathrooms stocked with branded toiletries. Rooms come with 42-inch LCD TVs, ergonomic desks, and minibars. Some offer garden views from private balconies. Bathrooms include deep soaking bathtubs, bathrobes, and slippers. Soundproof walls ensure quiet stays.
On-Site Dining Options
The hotel has two restaurants, including La Rue, serving global fusion cuisine. Guests can enjoy drinks at the two bars. A coffee shop provides light snacks and beverages. Breakfast is available in the dining areas.
Recreation and Wellness
Facilities include an indoor heated swimming pool, a 24-hour fitness center with Technogym equipment, and a sauna. The hotel is surrounded by a large garden with marble seating areas, tiny lakes, and shaded walkways.
Central Shanghai Location
The hotel sits on Ruijin Er Road in the former French Concession, a 5-minute walk from Huaihai Road's luxury retail and Tianzifang's shops. Xintiandi's bars and restaurants are nearby. The Site of the Second Congress of the Communist Party of China is 1.5 km away. Hongqiao International Airport is a 50-minute metro ride.
Guest Services
The hotel offers a business center, concierge desk, and tour assistance for sightseeing. Complimentary Wi-Fi is available in public areas. Event spaces include a conference center and meeting rooms. Additional amenities include a hair salon and a library.
View all
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Free parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Hiking
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Garden area
Spa & wellness centre
Sauna
Massage
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
No. 118 Ruijin Er Road,
Shanghai,
China,
200020,
Shanghai Municipality
Map view
No. 118 Ruijin Er Road,
Shanghai,
China,
200020,
Shanghai Municipality
City landmarks
Landmark
The Bund
3.4
km
Garden
Yu Garden
3.0
km
Museum
The Shanghai Museum
2.8
km
Landmark
Former French Concession
1.5
km
Landmark
Souvenir shopping
790 m
Landmark
Xintiandi
1.5
km
Mall
Tianzifang
790 m
Tower
Oriental Pearl TV Tower
4.3
km
Landmark
Shanghai Urban Planning Exhibition Hall
2.2
km
Museum
Shanghai Natural History Museum
2.4
km
Landmark
People's Square
2.8
km
Landmark
Site of the Second Congress of the Communist Party of China
1.4
km
Landmark
Lyceum Theatre
1.3
km
Event hall
Shanghai Exhibition Center
2.1
km
Park
Fuxing Park
1.5
km
Pagoda
Jing'an Temple
2.6
km
Landmark
Site of the Socialist Youth League of China
900 m
Landmark
Cathay Cinema
1.0
km
Landmark
Seat of the First Congress of the Chinese Communist Party
1.1
km
Landmark
Grosvenor House
1.1
km
Landmark
Shikumen Museum
1.5
km
Square
Sinan Mansions
1.3
km
Landmark
Shanghai Museum of Sun Yat-sen's Former Residence
1.3
km
Landmark
Shanghai Former Provisional Government Site of the Republic of Korea
1.5
km
Landmark
Birthplace of Chinese Communist Party
2.0
km
Nearby
No.73 Sinan Road
Shanghai Zhougong Mansion
330 m
7 Xiangshan Lu
Sun Zhongshan Guju
360 m
Museum
Liuli China Museum
470 m
113 Wukang Road
Ba Jin's Former Residence
570 m
No.44 Sinan Road
Antique Garden
1.5
km
Restaurants
SAMFAINA Resto&GastroBar
660 m
532 Fuxing Middle Road Near Ruijin Er Road
Barraco
660 m
559 Fuxing Middle Road
Ruifuyuan Restaurant
910 m
No.132-B Maoming South Road
Las Tapas
920 m
1-2/F
Dr Fab
880 m
No.48 Sinan Road
La queue du chiot
810 m
25-5 GaoLan road
Boxing Cat Brewery
830 m
No.519-521 Fuxing Middle Rd
Shanghai Slim's
790 m
House 26d
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 19 reviews
4.5/5
based on 756 reviews
8.8
8.8/10 based on 121 reviews
#41 of 5,416 hotels in Shanghai based on Tripadvisor
Michael
United Kingdom,
June
2024
7.4/10
Upon arrival, I sensed something was amiss despite the hotel's claim to be intercontinental. The rooms, although nice and clean, had a minor issue with the safe not accommodating my computer due to a misfit in the cupboard. Despite an offer to upgrade to an executive suite for my special event, it didn't materialize due to a late check-out by another guest.
Rooms
8.0
The rooms were comfortable and well-suited for business travelers, with a spacious work desk and ample electrical sockets for international plugs.
Service
7.0
The service was friendly, helpful, and courteous, although some areas needed attention, like a lone staff member managing the outdoor deck and delays in order taking.
Location
9.0
The location is ideal for exploring the vibrant former French Concession area, with easy access to numerous bars, coffee shops, and eateries.
Dining
6.0
The dining experience offered a great variety, yet improvement is needed, especially in keeping Chinese buffet items warm and enhancing staff's English proficiency.
Facilities
7.0
Various facilities were available, such as room service, car hire, and laundry, adding convenience to the stay.
John
United States,
May
2024
8.0/10
My stay at the hotel was simply superb. The rooms were excellent with everything you require, even though they are all spread out over the park. However, I must admit the room was a little tired. The service, on the other hand, was outstanding. Special praise and thanks to Tony Dai, a legendary concierge. The location was great, being central yet secluded in the club wing, offering an afternoon buffet and a cocktail with the room in the Club Building. The dining experience could be better though, as it was overpriced and uninviting, and the quality of the food could also be improved. The facilities were ample and delicious.
Rooms
8.0
The rooms were excellent with everything you require, even though they are a little tired.
Service
9.0
The service was outstanding. Special praise and thanks to Tony Dai, a legendary concierge.
Location
9.0
The location was great, being central yet secluded in the club wing.
Dining
6.0
The dining experience was so overpriced and uninviting. The quality of the food could be better.
Facilities
8.0
The facilities were ample and delicious.
Mervyn
United Kingdom,
April
2024
7.8/10
I found the hotel to be a mixed bag with very spacious and cozy rooms that were a bit dated compared to other brands. The size of the room I stayed in was definitely the smallest I've experienced at an Intercontinental hotel. The quiet surroundings around the main and club buildings in the garden provided a peaceful ambiance, but there is room for improvement to compete with rival brands.
Rooms
7.0
The rooms were spacious and cozy, but felt a bit dated compared to other brands. My room was the smallest I've ever stayed in at an Intercontinental hotel.
Service
8.0
The service was friendly and courteous, with convenient golf cart service available. The reception staff was helpful, and the club lounge offered nice food with kind and helpful staff. However, there were a few instances where staff may have faltered in understanding their roles fully.
Location
8.0
The hotel is set amidst a group of deluxe buildings, offering a serene oasis with beautiful gardens and fountains. The historic architecture adds to the charm, although there is a need for improvement in customer service and English communication skills.
Dining
9.0
I enjoyed a great dining experience with lots of choices and good service, although the Chinese buffet items were not as hot as I would have liked. I only wished I could have stayed longer to explore more of the dining options.
Facilities
7.0
The facilities at the hotel were satisfactory, with everything one would expect in terms of amenities. There is room for improvement to provide more modern conveniences and upscale offerings to match the luxurious surroundings.
Percy
United Kingdom,
March
2024
7.8/10
The hotel is situated in impressive gardens right in the center of Shanghai, making it perfect for exploring the former French Concession. The rooms are very nice and clean, although there is a slight feeling of something not being quite right upon arrival. The service, especially with the outstanding concierge Tony Dai, is exceptional, but there could be clearer signs for navigation. The dining experience is adequate, with room for improvement in the quality of food and English proficiency among staff. Overall, a good value for the great location.
Rooms
8.0
The rooms are very nice and clean, spacious enough even for an extra bed. However, the ambiance may not fully match the expected standard of an intercontinental property.
Service
9.0
Location
9.0
The location in the impressive gardens in the heart of Shanghai is excellent for exploring the former French Concession and enjoying nearby attractions like Tianzifang.
Dining
7.0
The dining options, while overall good, could be enhanced with better food quality and improved English communication skills among some staff members.
Facilities
7.0
The facilities provided meet expectations, offering services like room service, car hire, and laundry. However, improvements in dining quality and staff language skills could enhance the overall experience.
Bernard
United Kingdom,
February
2024
8.4/10
The hotel offers very spacious and clean rooms, perfect for business travelers, with the option to upgrade to an executive suite for special occasions. The service is top-notch, with helpful staff offering a range of convenient amenities such as room service and car hire. The location is excellent, surrounded by shopping options and historic architecture. The dining experience, while reasonable, could improve in terms of variety and quality. Overall, the facilities provided are well-maintained and convenient.
Rooms
9.0
The rooms were excellent, spacious, and clean, suitable for both leisure and business stays.
Service
9.0
The staff was exceedingly helpful, making arrangements for various services and offering a friendly attitude throughout.
Location
9.0
The hotel's location was fantastic, close to shopping areas and with beautiful historic architecture to explore.
Dining
7.0
The dining experience was reasonable but could be enhanced in terms of variety and quality.
Facilities
8.0
The hotel provides a range of facilities to ensure a comfortable and convenient stay.
Lionel
United Kingdom,
February
2024
8.0/10
I had a wonderful stay at this hotel. The rooms were fantastic, with spacious sienna marble bathrooms and plenty of room even for an extra bed for my grandson. The service was excellent, with the staff being responsible, friendly, and incredibly helpful. The location was central yet secluded, offering easy access to great shopping in the French Concession area. However, the dining experience fell short with overpriced and uninviting options. Overall, a great stay with a few minor drawbacks.
Rooms
9.0
The rooms were spacious and beautifully appointed with gorgeous sienna marble bathrooms. The extra bed for my grandson didn't make the room feel cramped at all.
Service
8.0
The staff were exceedingly helpful, assisting with various arrangements and ensuring a smooth stay. They could improve their English communication skills.
Location
9.0
The hotel's location in the French Concession area was excellent, combining centrality with a secluded feel. It was easy to reach restaurants, boutiques, and interesting sights.
Dining
6.0
The dining experience, particularly in the Club House section, was overpriced and uninviting, not living up to expectations.
Facilities
8.0
The facilities met my expectations, providing all the necessary amenities for a comfortable stay.
William
United Kingdom,
February
2024
6.8/10
My stay at the hotel was a mix of comfort and convenience. The rooms, though spacious, felt a bit dated compared to other brands. The service was friendly but somewhat passive. The location was excellent for exploring the French Concession area. The dining experience was ample but could use some improvements. Overall, a decent value for money stay with some minor drawbacks.
Rooms
7.0
The rooms are well appointed with all necessary amenities. The beds were comfortable, but the decor felt a little dated compared to other hotels.
Service
6.0
The service was friendly but somewhat passive. Some staff members could have been more attentive.
Location
8.0
The hotel is in a very convenient location, perfect for exploring the former French Concession and surrounded by deluxe buildings.
Dining
6.0
The dining options were ample but could use some improvement in food quality and service levels. The WiFi signal was also poor.
Facilities
7.0
The facilities were satisfactory but could be enhanced for a more luxurious experience.
Comfortable beds
Dated decor
Andrew
United States,
January
2024
8.2/10
The hotel offers a convenient location with beautiful historic architecture and lush gardens, surrounded by deluxe buildings. The rooms are exquisite, perfect for business travelers, although they could use a few improvements. The service is friendly and efficient, catering to various needs swiftly. While the dining experience was ample and delicious, some dishes were cold, and prices were on the higher side.
Rooms
8.0
The rooms are comfortable and well-suited for business travelers with ample electrical sockets and a spacious work desk.
Service
9.0
The staff provided friendly and courteous service, ensuring a pleasant stay.
Location
9.0
The prime location near bars, coffee shops, and eateries, along with easy access to cultural sites, made exploring the area convenient.
Dining
7.0
The dining options were ample and delicious overall, but some dishes were served cold, and prices were a bit high.
Facilities
8.0
The hotel offers a range of facilities including a club lounge, gardens, and fountains, enhancing the overall experience.
Edward
United States,
December
2023
7.6/10
The hotel has nice, clean rooms with a full range of amenities, but lacks the true ambiance of an Intercontinental. The service is friendly but has declined recently. The location is great for exploring the French Concession in Shanghai. The dining experience, though good, could use some improvement. The facilities are satisfactory.
Rooms
8.0
The rooms are very nice and clean; however, they lack the true Intercontinental feel. They are well-appointed with various amenities.
Service
7.0
The service was pleasant and helpful, but it seems to have declined in the last few years. Various services are available, though club membership understanding is lacking.
Location
9.0
The hotel is located in the center of French Concession, offering a convenient stay close to shops, cafes, and restaurants.
Dining
7.0
The dining options are good but could be improved, especially in terms of quality. The WiFi signal is weak, and some staff members' English proficiency needs enhancement.
Facilities
7.0
The hotel facilities are satisfactory, offering a decent range of amenities for guests.
Mike
United States,
December
2023
8.2/10
I had a memorable experience at the hotel. The rooms were spacious, clean, and perfect for a business traveler like me with a large work desk and plenty of electrical sockets. Although I couldn't upgrade to an executive suite for my memorial event as planned due to a late check-out, the overall room quality was impressive.
Rooms
9.0
The rooms were spacious, clean, and well-suited for business travelers.
Service
8.0
The service was excellent, with friendly staff ready to assist. However, there was a slight formal touch in their style of service.
Location
9.0
The hotel is located in a prime area close to many bars, coffee shops, and eateries, making it very convenient for guests. The French Concession location adds to its charm.
Dining
7.0
While the dining experience was good overall, there were areas that could be improved, such as the quality of food and the WiFi signal. The high pricing was a downside.
Facilities
8.0
The hotel offers a wide range of facilities and amenities, contributing to a pleasant stay.
Patrick
United States,
November
2023
7.8/10
Upon arrival at the hotel, I immediately noticed a lack of evidence of it being an Intercontinental, although the rooms were very nice and clean. I particularly enjoyed the spacious and luxurious bathroom. The only downside was the safe, which was not suitable for the cupboard, making it challenging to fit my computer inside.
Rooms
8.0
The rooms were very nice and clean, with a gorgeous sienna marble bathroom.
Service
7.0
The staff was friendly and helpful, but I didn't quite understand what 'Manager on Duty' meant. The service for outdoor dining was a bit slow with one server managing the whole deck.
Location
9.0
The hotel is situated in the French Concession area, making it perfect for exploring. It was close to many bars, coffee shops, and eateries.
Dining
7.0
The dining experience was satisfactory overall, with good service and a variety of choices. However, some items were not as hot as I would have liked, and the English level of some staff members could be improved.
Facilities
8.0
The hotel had a range of facilities available, including room service, car hire, laundry services, and more.
George
United States,
October
2023
7.6/10
I was delighted with the hotel's convenient location, offering an oasis in the middle of the bustling city. The rooms were beautifully appointed and comfortable, but the dining experience left something to be desired with some cold dishes at La Rue Brassiere.
Rooms
8.0
The rooms were well appointed and comfortable, offering a full range of amenities.
Service
7.0
The service was top-notch, with exceptional assistance finding the hotel entrance, although one staff member was dismissive and unhelpful.
Location
9.0
The hotel's location in the center of the French Concession is very convenient and offers a tranquil escape in the impressive gardens of Shanghai.
Dining
6.0
The dining experience at La Rue Brassiere was ample, but quality and English proficiency could be improved.
Facilities
8.0
The hotel offers a range of facilities, including a golf cart service for guests' convenience.
Theodore
United States,
October
2023
7.4/10
My stay at the hotel was quite pleasant overall. The rooms, while not the best, were comfortable and suitable for business travelers. The cleanliness was top-notch, yet the ambience lacked the expected Intercontinental feel. Service was outstanding, special thanks to Tony Dai. The location is impressive, right in the heart of Shanghai surrounded by beautiful gardens and historical buildings. The dining experience was varied but not exceptional, and the facilities were satisfactory.
Rooms
7.0
The rooms were comfortable and well-suited for business travelers, with a large work desk and plenty of electrical sockets. They were nice and clean, although lacking the expected Intercontinental atmosphere.
Service
9.0
The service, especially from the concierge and room service, was friendly, helpful, and courteous.
Location
8.0
The hotel is located in impressive gardens in the center of Shanghai, making it very convenient for exploring the city with easy access to shops, cafes, and restaurants.
Dining
6.0
The dining options were varied but didn't meet the high expectations for this level of hotel. Improvement could be made in the quality of food and service.
Facilities
7.0
The facilities provided met basic needs and were satisfactory without standing out as exceptional.
clean
lacking atmosphere
Joseph
United Kingdom,
September
2023
8.4/10
The hotel offers spacious rooms and outstanding service. The location is excellent for both business and leisure travelers. The dining experience is great overall, though room for improvement on temperature consistency. The facilities are top-notch, providing a comfortable and convenient stay with good value for money.
Rooms
8.0
I was pleasantly surprised by the spaciousness of the room, supposedly an upgrade, which was very large.
Service
9.0
The service was exceptional, with special praise for the legendary concierge Tony Dai, who went above and beyond to assist me. The staff were friendly and helpful, even accommodating a packed breakfast for my early morning flight.
Location
9.0
The hotel's location in the impressive gardens at the heart of Shanghai is excellent, providing easy access to key attractions and transportation hubs.
Dining
7.0
The dining experience was nice overall, with a good variety on offer. However, some Chinese buffet items were not as hot as expected.
Facilities
9.0
The hotel facilities were top-notch, offering everything needed for a comfortable stay. From room service to airport shuttle, the amenities were convenient and well-maintained.
Arthur
United States,
August
2023
7.4/10
I had a mixed experience staying at this hotel. The rooms were quite spacious and well-equipped with luxury amenities, but they definitely need updating. The service was generally good, although not all aspects matched the standards I expected. The location was excellent for exploring the French Concession area, despite needing some improvements in customer service. The dining options were decent overall, but some room for improvement was noted. The facilities offered were satisfactory, but there were a few areas that could have been better.
Rooms
7.0
My supposedly upgraded room was very large and well-appointed with bathrobes, minibar, and comfortable beds. However, the room could use some updating.
Service
8.0
The staff was very helpful and pleasant, although there were some inconsistencies in meeting the Intercontinental standards. The golf cart service and friendly reception staff were notable highlights.
Location
8.0
The hotel's location in the heart of Shanghai was excellent for exploring the French Concession with easy access to the metro station. However, improvements in customer service and communication skills were needed.
Dining
7.0
The dining experience was good overall, but there were some issues with the quality of food and communication barriers with the staff. The buffet could use improvement.
Facilities
7.0
The hotel offered the necessary facilities, but there is room for enhancement in certain areas. The impressive gardens were a nice touch.